DEALING WITH COMPLAINS IN GUIDELINES ICT

The issue of handling complaints is an important part of service delivery in GUIDELINES ICT.

THE CUSTOMER SERVICE

For over 3 years, Guidelines ICT has been developing Customer Service Strategy, materials and programs including customer service books and customer service certification seminars, and strategic plans designed specifically for our customers around the world.

Customer Service Guidelines ICT goal is to provide the tools you need to keep your customers, improve the morale of your employees, and turn your company into a more efficient and productive customer-driven organization.

GUIDELINES ICT

GUIDELINES ICT is a company with a staff of consultant specialized in guiding the government with the design and build of guidelines and strategies for the use of the ICT.

We are a big company that has experience in all matters of advice and creation of guidelines for the government, guidelines for more use of the ICT.

Now, We are working for the government of Brasil, to implement guidelines for improving the use of the ICT in all the sectors.

GUIDELINES ICT is a new company, but the experience of all consultants is very important for the government.

We have also attained positions in Latinoamerica like the only and most important company in consulting for the government.